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On each occasion when the Audit Commission pronounces on an important issue, professional institutions and other vested interests feel obliged to stake a claim for pre‐eminence in implementing the strategies or to flesh out the succinctly expressed principles contained in the Commission drafting. This Memorandum of Evidence from the Royal Institution of Chartered Surveyors is, unfortunately, no exception to this well‐rehearsed tradition. I have no doubt that the Royal Institute of British Architects and others will follow on with their own versions of the absolute truth as they perceive it.

To the general public, the Civil Service is often perceived as an organisational entity: in reality, it embraces a complex network of organisations (the various departments) whose common goal is to further government policies, but whose nature, size and activities mirror the variety and scope of the policy arena itself. The Gowrie Report to the Prime Minister — a review of office accommodation management — synthesised the findings from reviews of eight of these departments. Its terms of reference were clear — ‘to examine provision of office and administrative accommodation and whether it meets current and foreseen needs; to examine departmental arrangements for managing and budgeting for accommodation; to consider the value for money of these arrangements; and to make recommendations’.

Governor Robert F. Casey made his first state visit to Homestead, Pennsylvania the day after his inauguration in January 1987 to announce a package of plans for restoring economic vitality to metropolitan Pittsburgh in the wake of steel's collapse. Earlier urban renewal had involved large-scale demolition of older downtowns for conversion to commercial and industrial use, but state and local officials now emphasized a two-pronged redevelopment approach largely modeled on the success of the postwar suburbs. The closure of the Monongahela River (Mon) Valley's mammoth steel mills opened large swaths of land and prompted calls for planned riverfront manufacturing and retail districts similar to those sites sprouting up at suburban interchanges. A second and related effort involved schemes to build new highways tying aging communities in the river valleys to both Pittsburgh and new suburban growth areas, such as the sprawling “edge city” of Monroeville less than 10miles away. Indeed, Casey had a special project in mind for revitalizing the iconic Homestead – construction of the long-delayed Mon/Fayette Expressway that would parallel the river south of Pittsburgh. “This is another big step [to] help bring businesses and jobs into the region,” the governor later declared. “No longer is this valley a forgotten valley” (as cited in Basescu, 1989, p. 1).

This paper is written from the perspective not of a computer expert but from that of the public sector property manager. It reviews the changing information needs of this function and then discusses how these are best met. As we shall see, there are no absolute answers, only some valuable common principles and a growing amount of good practice on which we can build.

An air speed indicator comprising a Pitot head, pressure‐sensitive indicating means operated by changes of pneumatic pressure at the Pitot head, heating means for the Pitot head, an ice‐accretion detector and means operated by the said detector for controlling said heating means to provide heating of the Pitot head only when ice is present.

The purpose of this paper is to provide a quantitative approach to measure industry clusters competitiveness.

An attempt has been made to construct a composite indicator backed up by a conceptually grounded framework, by means of Analytical Hierarchical Process technique. Four industry clusters from auto sector in India are chosen for manifestation of the methodology.

The proposed methodology sufficiently emphasises on the order of significance of the factors/indicators that make a cluster competitive. The study demonstrates the comparative competitiveness performance of four select industry clusters from India.

The methodology only focusses on auto clusters from India, application of the model/methodology needs to be extended to other set of industries that follows tier structure, or belong to other developing nations to corroborate the findings.

The proposed approach is a useful tool to provide guidance to policy-makers and in monitoring industry clusters progress.

The paper offers an empirical approach for measuring competitiveness of industry clusters. So far there has been only a minuscule research on cluster competitiveness using empirical methods specifically in case of developing countries like India. Because of the heterogeneity of actors in industry clusters and absence of cluster relevant databases, its performance has been mostly captured via means of case studies. This study is one of its kind that renders comparison of competitiveness across industry clusters by combining secondary data with the perception of cluster actors.

The purpose of this paper is to explore twentieth century sportscapes and their role in the development of urban arenas as places of sport.

Utilizing frame theory and sport business history scholarship, the author examines entrepreneurs' development of six‐day bicycle races at Madison Square Garden. The main primary sources include autobiographies, morgue files, and newspapers.

In this paper, it is argued that entrepreneurs' shaping and marketing of six‐day races and their sportscapes resulted in a popular sporting spectacle and helped to promote arenas as spaces and places of sport.

The paper demonstrates the process and development of “frame management” in urban arenas and their transition to spaces and places of sport. By exploring six‐day bicycle races at Madison Square Garden, the paper shows the importance of a now‐forgotten cultural event to the development of the multi‐billion dollar sport industry and to one of the world's most iconic arenas. The paper adds to scholarship on bicycle racing and marketing history, as well as the historiography of the sport industry.

This paper aims to outline a process for establishing and implementing strategic priorities to enhance worker garden variety creativity – a type of creativity that improves direct worker outcomes such as enhancing operational efficiencies and flexibility.

The paper presents process suggestions that are based on existing research and practical understanding of best practices for improving worker creativity in typical workplace settings.

The paper finds that organizations need to maximize worker creativity at all organizational levels in order to maintain the flexibility necessary for today's turbulent economic climate. Also, there are concrete steps organizations can take to develop this creativity.

This process is not designed to increase high‐level creativity (such as developing new microchips), and is not appropriate for moving organizations forward in such a direction.

Most organizations are better served by increasing more prosaic outcomes that are improved through garden variety creativity. As such, the vast majority of organizations will benefit by finding ways to improve garden variety creativity.

This paper makes a contribution to the literature in terms of understanding how organizations can strategically focus on worker creativity improvements, and how this focus can be translated into managerial actions.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).